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Product & Features

Automate Salesforce‑driven work in Microsoft Teams — with governance by design.

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What nFlow does

nFlow turns Salesforce records (Opportunities, Accounts, Cases, and Custom Objects) into the right Teams spaces at the right time — and keeps those spaces in sync with your process, people, and governance. You can automatically create:

a full Team for a strategic account or program
a Team for large/complex deals
a Channel per deal, case, or renewal (inside an account Team)
a focused group chat when speed beats structure

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Salesforce Record‑driven Team Space

Get a Team, a Channel or a Conversation inside Microsoft Teams, for Salesforce Opportunities, Accounts, Cases, and / Or any Custom Objects.

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Rules & Targeting

Build your own setup with an easy, yet powerful configuration, relying on Salesforce Record Fields and advanced Operators (AND/OR, =, ≠, >, <, contains).
Trigger from Salesforce events (new Opp, stage change, priority raised, owner change) or on a schedule.
Conditional logic by stage, priority, amount, region, segment, owner, or any field.

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Let Your CRM Organize Microsoft Teams

Name your Team spaces or Channel based on any combination of Salesforce Field Record. Assign Metadata from Salesforce to Teams and make sure your collaboration spaces will Follow your Organization Context.

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In‑Team Salesforce

Auto‑pin the Teams Salesforce tab (Opportunity, Account, Case, Contact). Add a read‑only record view: show selected fields/sections. Receive notifications on record update inside team channels.

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Playbooks & Content (Enablement‑friendly)

Stage‑based checklists and templates (MEDDICC, Mutual Action Plan, QBR prep).
Auto‑pin battlecards, talk tracks, ROI calculators, and micro‑coaching content.
Source from SharePoint/OneDrive, PowerPoint, PDFs, or Microsoft Lists.
Track checklist completion and next steps inside the room.

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Membership & Sync

Auto‑add/remove members based on Salesforce team/role/territory.
Include cross‑functional contributors (SE, Legal, Finance, CSM) automatically.
Respect M365 groups and sensitivity labels; optional guest access with policy.

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Observability & Admin

Provisioning retry & queue for resilient, idempotent jobs.
Admin dashboard with health, recent actions, and audit.
Run history & analytics: step‑level durations, success/failure trends, bottleneck insights.
Exportable audit logs and change history for rules.

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Security & Governance (M365‑native)

Least‑privilege Microsoft Graph access and scoped permissions.
SSO via Azure AD, RBAC for admins and builders.
Data residency (EU‑hosted) for configuration & jobs; customer content stays in M365.
Salesforce OAuth (sandbox & prod) with scoped access.
Encryption in transit & at rest; alignment with Microsoft Purview.
Retention, labels, access policies applied by template.

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CapabilitynFlowMicrosoft Salesforce app for Teams (alone)
Record‑driven creation of Team / Channel / Chat from Salesforce objects
Per‑object rules with advanced operators (AND/OR, =, ≠, >, <)
Dynamic naming from CRM fields
Duplicate prevention (record↔space linking)
Templates & provisioning (Teams/Channels with tabs & apps)__
Auto‑pin Salesforce tabs per ruleManual
Read‑only record view in Teams
Stage‑based checklists & enablement content auto‑pinned
Field & stage notifications (Adaptive Cards)__
Membership sync from Salesforce teams/roles
Lifecycle & governance (labels, retention, auto‑archive)
Admin console (retries, health, audit)
Analytics (run history, step durations, trends)
Extensibility (API, webhooks, Power Automate)__
Automation

What you can automate (examples)

Sales

New Opp → Deal room with stage checklist; Commit stage → Exec sponsor swarm; Amount change → Forecast nudge; Close‑won → Handoff to CSM.

Service

Case priority = High → Swarm channel with SLA timer; Ownership change → Notify watchers; Resolution → Auto‑archive.

Success

Renewal at risk → Health room with MAP; QBR scheduled → Prep checklist auto‑pinned.

Account

Strategic account tag → Full Team with shared assets and dashboards.